Feel Free to Get in Touch!

agsdix-fas fa-map-marker-alt


Unit 3, Waterfall Park, Johannesburg, 1686

agsdix-fas fa-envelope

Send Us Your Requests


agsdix-fab fa-whatsapp


079 640 0180

Frequently Asked Questions

Is mediation better than litigation?

In most instances, yes. Mediation has many advantages over Litigation.

When is it appropriate to mediate?
  • Civil disputes that can be mediated
    Commercial disputes; workplace disputes; consumer disputes, community disputes, land claims disputes, family disputes (divorces), neighbour disputes, industrial relations disputes, medico-legal disputes; construction disputes. The list is endless.
  • Disputes not suitable to mediate
    • It is the mediator’s job to decide which disputes are suitable to mediate and there are no fixed rules.
    • Each case is different and the mediator will have to evaluate the dynamics of the case beforehand.
    • Most disputes can be mediated, but the following situations do not lend themselves to mediation:
    • If the level of conflict is very high (aggression)
    • If it is a pure legal matter – like the interpretation of a contract
    • If one of the parties is in a disturbed emotional or psychological state
    • Domestic violence cases are generally not appropriate to mediate
    • If a remedy is needed from a court of law – like a protection order.
  • Circumstances favouring mediation
    • If for the parties their relationship is important
    • If the parties are committed and don’t want “their day in court”
    • If costs and time are important
    • If there is no significant power imbalance
    • If the issues are multiple and/or complex
    • If confidentiality is important
    • If the parties have a need to be heard and understood
How much does mediation cost?

The mediation process is contained and therefore cost-effective. It is not drawn out with exorbitant legal fees, like litigation. The Parties themselves determine the time-frame and they can share the costs between them.

What are the benefits of mediation?

The goals of mediation:

  • Reduce obstacles to communication between participants
  • Address the needs of everyone involved
  • Maximize the discovery of options and alternatives
  • Help participants to achieve their own resolution
  • Provide a model for future conflict resolution

The Advantages of Mediation

  • Minimal involvement of the legal profession.
  • Cost-effective and efficient.
  • Confidential
  • Self-empowering, the partners own the process
  • Promotes better communication
  • Bridging mistrust
  • Flexible, changeable, creative
  • Win-win and mutual gain outcomes
  • Return to mediation for future disputes
Can I really get a good settlement through mediation?

Yes, you can. The mediation process is of a self-empowering nature, whereby the partners concerned take control of their situation and make informed decisions through suitable, workable options. Mediation is based on the principle of self-determination by the parties. It really is a process of facilitated communication and negotiations. Without deciding the issues or imposing a solution on the parties, the mediator enables them to understand each other and to reach a mutually agreeable resolution to their dispute. If a satisfactory resolution cannot be reached, the parties can pursue a lawsuit as mediation doesn’t affect people’s legal rights.


  • The parties determine the outcome
  • It is voluntary and off the record
  • The parties choose the mediator
  • The parties can share the cost of the mediation process
  • The parties determine the time and place of the mediation
  • Parties may be represented by legal counsel or other representatives
  • A signed settlement agreement is enforceable.
Open chat
💬 Need help?
Hello 👋🏻
Need help?
Webinar Registration